New US tariffs have come into effect, so this blog explains a little more about why we've paused USA orders and our next steps.
**updated 15th September 2025**
Important Update: Temporary Pause on USA Orders
We wanted to share an important update about our services to the United States.
Due to recent changes in trade policy announced by President Donald Trump on July 30th, significant new tariffs came into effect on August 29th, 2025. These changes have directly impacted the cost and logistics of shipping our products to US customers.
As a result, we’ve made the difficult decision to pause all orders from US customers until the start of October 2025.
Why We're Pausing USA Orders
Up until now, orders under $800 could be shipped from the UK to the USA without incurring tariffs. This allowed us, as a small business based in Cornwall, UK, to send your packages directly and affordably.
Under the new rules, however, all shipments regardless of value are subject to a 10% tariff from the UK into the USA.
What About Existing Pre-Orders?
We know many of you placed pre-orders before this news broke and we’re working hard to honour them. Here’s what we’re doing...
Sending out all existing pre-orders placed (pre 29th August) and covering all the costs to get them to customers.
We're shipping all existing pre-orders from the 12th September and aim to have them all fulfilled by the 23rd September. Once shipped, delivery is still taking 5-7 business days and you will receive a email and tracking link.
Why can't I place an order now?
We’re pausing all USA orders temporarily while we:
✅ fulfil existing pre-orders as a priority
✅ Add new products to our website (including all our new calendar range for 2026)
✅ Install a landed cost calculator to our website so we can start to account for these new tariffs effectively.
As a small business, we want to ensure we're doing everything correctly and can honour all new orders placed in an efficient way, so we're aiming to resume USA orders from the 1st week of October.
We truly apologise to any U.S customers who have missed out on our pre-order campaign due to these new tariffs, but we cannot add the increased tariff costs onto pre-order items. There is too much work needed on our website and logistically, so it makes sense for us to ensure everything is in order for when our "Buy Now" range goes live.
We're grateful to have so many loyal customers across the pond who are keen to purchase Moon Phase Studios products and still support our little business.
Much love and moonlight,
Hayley and the Moon Phase Studios team x